www.babolops.com is an e-commerce site aimed at selling non-proprietary products. All those who purchase on the site www.babolops.com, individuals or companies, pursuant to these General Conditions of Sale are to be considered customers. These General Conditions of Sale regulate the sales of the products listed on the website www.babolops.com, starting from the registration of the order. They are applied to sales made via the Internet, telephone, fax and e-mail.
Conditions and acceptance
The fact that the Customer accepts the General Conditions of Sale before confirming his order automatically entails the acknowledgment and acceptance of the above without reservation. These conditions apply excluding all other clauses, with the exception of all special agreements agreed in writing and signed by both parties. It is forbidden for the purchaser to enter false, and / or invented and / or invented data, in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications; the personal data, the telephone number and the e-mail address must be exclusively their real personal data and not of third parties and / or fantasy.
Modification of the conditions of sale
Babolops reserves the unquestionable right to modify these General Conditions of Sale at any time.
When the package arrives, check that it does not show signs of tampering. Otherwise accept the goods "with reserve". No claim can be considered valid if reported after 7 days from receipt of the material. Complaints must be received in writing (mail or e-mail). No material must be returned without our authorization. Authorized returns must be sent to us accompanied by the transport document indicating the number and date of the invoice relating to the original supply.
Right of withdrawal
Purchases on our site are subject to the discipline of Legislative Decree n. 185 of 22/05/1999, dictated in the matter of distance contracts, in cases in which the delivery of the goods takes place at the home of the buyer, as these purchases are completed outside the business premises. The consumer has the right to withdraw from the contract within 10 (ten) days of receipt of the goods. For the start of this evaluation period, the date indicated on the delivery note will prevail. To exercise this right, the customer must send Babolops a written communication to this effect, by registered letter with acknowledgment of receipt, addressed to Babolops by Babolops di Spezzaferri Massimiliano, Piazza Borromeo 6, 20030, Senago, Milan, or by telegram. Once the aforementioned notice of withdrawal has been received, Babolops will immediately communicate to the customer both by e-mail and by telephone the return of the goods with the simple care of indicating on the neck their data such as name, surname, address and telephone number. The goods must reach us within the deadline set by the ten working days law. The product must be returned to Babolops by Babolops di Spezzaferri Massimiliano, Piazza Borromeo 6, 20030 Senago, Milan, in perfect condition, packed in its original and complete packaging in all its parts and any accessories and documentation (tax receipt or any invoice).
The right of withdrawal applies EXCLUSIVELY to the final consumer. Therefore, companies and professionals with VAT number who purchase in these capacities are excluded.
Return of goods:
Return shipping costs are totally charged to the customer. Babolops therefore recommends the insured shipment of the shipment as the return journey is under the full responsibility of the customer. In the event of damage to the goods during transport, Babolops will notify the customer of the incident (within the working day following receipt of the goods in its warehouses), to allow it to promptly file a complaint against the courier chosen by him and obtain a refund. the value of the asset (if insured); in this case, the product will be returned, with shipping costs charged to the customer, simultaneously canceling the request for withdrawal; Babolops does not respond in any way for damage or theft / loss of goods returned by uninsured shipments. Furthermore, if the returned goods are in any way proven / used even if in a very small percentage, they will be weighed to verify their entirety, and if a missing percentage occurs, the product will be fully paid by the Customer, in the case of the equipment they must be new as shipping.
In the event that the Customer wishes to exercise the right of withdrawal, he must inform Babolops by sending a registered letter with acknowledgment of receipt, to our address, containing:
* the expression of willingness to take advantage of the benefits granted by law
* the indication of the product / products ordered
* the details of the order document and the data relating to your bank account with which the payment was made (banking institution, reference agency, c.c. number).
The right applies to the product purchased in its entirety: it is not possible to exercise the right of withdrawal only on a part of the product purchased.
Subject to compliance with the conditions of the previous point (return of goods), the customer will be reimbursed for a maximum amount corresponding to the value of the product. Babolops will refund the above within 30 (thirty) working days following the receipt of the goods. The refund will be made by bank transfer c / o bank details indicated by the customer. With regard to the right of withdrawal, the shipping costs for sending the goods as ordered by Babolops and any refund management costs will be deducted from the total value paid by the customer.